Booking Terms & Conditions
Last Update: 6 March 2018
Please read this Agreement carefully to ensure you understand each provision.
These Terms of Service ("Terms") apply to all bookings through Oxygen Discos & Events, Gloucester, and the services that are made available by us. Please read these Terms carefully. By booking through Oxygen Discos & Events, and by selecting the tick box on our required form at time of booking, you are stating that you have read, understand, and agree to be bound by these Terms.
This agreement requires the use of arbitration on an individual basis to resolve disputes, rather than jury trials or class actions, and also limits the remedies available to you in the event of a dispute.
** DEFINITIONS OF TERMS INSERT **
Any cancellations or notified changes must be made at least 30 days prior to the date of event. If you fail to cancel your booking before this date you will be charged the full booking fee. This ruling may be wavered in very extreme circumstances, or should we manage to fulfill the date prior to the booking date.
When a booking has been formally cancelled, and that cancellation has been accepted by both parties, the Client forfeits any rights to use our services on that date, irrespective of deposits or cancellation fees paid.
Booking deposits will not be refunded under any circumstances.
Paying a booking deposit for your event or function is a 100% binding guarantee of contract and reservation of your function date.
Any non payment of a deposit within 7 days could allow us to change our work schedule without prior notice.
The client/hirer is responsible for any damage to our equipment caused by any person at your event. You will be charged for the full cost of any repairs, or replacements required. You will be advised of any damage as soon as it is caused.
We do not tolerate violent, aggressive or abusive behavior from anyone under any circumstances. We also reserve the right to terminate our services, at any time and without notice, if we feel our personal safety or equipment is under threat, or (in our opinion) inappropriate behavior is taking place. We do not take responsibility for ejecting any unwanted persons from any venue. You will be advised of any problems that we may have in this respect with any of your guests.
In the event of fire, flooding, public disturbance, terrorist activity or any other threat to the public, we will not be responsible to evacuate any venue or building where we are present and / or working within, unless the fire regulations for the venue specify otherwise. This would usually incur a vocal announcement.
Failed payment of any fees owed within 30 days after the date of the event will result in pending legal action. We understand and will exercise our statutory right to interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms.
** INSERT PAYMENT REFUND TERMS **
We need a minimum of one hour (2 or more hours on larger shows) to enter a venue and set up prior to the start time and also a similar time allowance at the end of the night to pack up.
If you are booking other entertainment as well as hiring ourselves, please consider the amount of space available and where you are going to put the disco. Speaker location is usually best if it is no greater than 10 meters either side from the position of the presenter.
We reserve the right to refuse to continue any event prior to the start should there be insufficient floor space which would not allow the audio and lighting equipment to be assembled safely. It is the customer’s responsibility to ensure equipment booked is suitable for use at the event venue. No refunds, part of full, will be given for non-use of specific equipment that cannot be used due to any venue restrictions imposed. Not all disco equipment is designed to fit through narrow doorways and/ or up staircases. It is the customer’s responsibility to inform us of any access restrictions that may impede set
up or restrict equipment use.
Only staff employed by us may operate our equipment. Under no circumstances may unauthorized personnel tamper, move or attempt to use equipment owned by ourselves. We cannot accept responsibility for damage to property, or injury to persons caused directly by third party intervention.
We reserve the right to substitute alternative entertainment should uncontrollable circumstances dictate the need to do so.
We will not be responsible for any damage or loss to private or public property caused by invited or uninvited guests.
All our equipment that is used is checked prior to arrival and has been fully tested for safety by a qualified electrical engineer. If we are linking our equipment within a fixed in-house audio system, we reserve the right to refuse to do so if the equipment is considered to be unsafe or liable to cause damage to any component linked to it. The hirer is liable if post inspections prove that damage has been caused by faulty equipment other than ours.
It is the responsibility of the hirer to make sure that there is an adequate provision of electrical power within ten meters of our set-up point. We require a minimum of 2 x 13amp outlets dedicated purely for our equipment (not in the form of an extension lead). Any damage caused to our equipment by an inadequate power supply or power interruption is the responsibility of the hirer. The hirer/client is fully responsible for any damage caused to the equipment caused by the use of noise limiters and the subsequent cut off and reintroduction of power without our consultation.
The hirer must provide the following:
* Parking for one vehicle, as near the performance area as possible.
* Changing space for one person (if required).
All bookings should be taken on the understanding that the venue is in possession of the necessary entertainment (including PRS) & liquor licenses. We are not responsible if the venue is found to be in breach of the terms of their license.
Venue Owners and / or Operator Conditions: It is a condition under the Public Liability Insurance Policy that the venues which the Insured may work, have in force their own Public Liability Insurance for the duration of the Insured's use thereof and during periods required before and after such use for setting up, breaking down, rehearsals, sound checks and any other preparations.
We will always conduct ourselves in a proper manner throughout the attendance at the venue, and will respond to any venue Management's requests as to volume, siting of equipment and, or any other reasonable requests, and which will override any other agreements or assumptions.
We will not be liable for non-fulfillment of this contract by the Management and, or the DJ, although every reasonable precautions will be taken. In the event of the client seeking compensation, we will not be liable under any such claim, and the we will only ever be liable for a sum up to, and not exceeding the contracted amount.
We operate regularly serviced and maintained good quality sound and lighting equipment, and carry essential backup equipment. In the unlikely event of any equipment failure, an onsite repair will be attempted. If however there is an irreparable breakdown in lighting a partial refund will be given, if there is an irreparable breakdown in sound a full we may need to leave the site and collect replacement equipment which may result in a delay, a mutually agreed, pro-rota refund will be offered after the event in this instance.
We shall be entitled to terminate this contract without liability if for any reason beyond its control we are unable to perform, due to fire or theft of equipment, illness or breakdown of vehicle. The entertainer will use all reasonable endeavors to locate a replacement service, but, in the unlikely event of a non performance all monies paid will be refunded, but this will be the limit of our liability to you.
Lighting, sound and any other equipment may not be used by other entertainers or by any other person(s) except with the our express permission PRIOR to the event.
Under Health & Safety laws, we can with draw or refuse to perform in any unsafe building, access or venue where the safety of our representatives or the public may be jeopardized. In this unlikely event the booking will be terminated and the full booking fee payable.
Confetti Cannons/Pyrotechnics/Other Special Effects - It is the clients responsibility to ensure they have the relevant permission from the venue for use of these services, and should there be any additional charges for cleaning up of the confetti this is to be stood by the client.
We reserve the right to use any photography taken during the Hire Period for promotional purposes unless otherwise advised by the Customer. Note - this excludes any children's events, and any photos that may contain children, or permission will be sought.
Occasionally it may be unavoidable that we need to use an alternative DJ, other than the one who has been assigned to your event, which may also includes equipment. One will be provided who has been vetted by us as regards to quality and experience, and has a recent CRB check available.
Any prices displayed are subject to change without notice, however if you have previously booked our services, the agreed price will remain the same.
We reserve the right to alter any or all of the above at any time without notice. Errors and omissions accepted. Your statutory rights are unaffected.